Support and Service

Worldwide warranty

Reflex instruments and Reflex genuine parts are covered by a 12 month worldwide warranty.

Support

Support of all Reflex instruments is provided by Support Centres (Reflex companies) and Service Centres (Reflex partners). If any malfunction should occur, please contact your nearest Support or Service Centre for assistance.

Calibration

Reflex recommends that magnetic instruments; Reflex EMS, Reflex EZ-AQ, Reflex EZ-AQ/EMS and Reflex EZ-Shot; are calibrated once a year. Preventive maintenance of the instrument is performed at the same time. Contact your nearest Support or Service Centre for assistance.

Battery replacement

Reflex EZ-AQ, Reflex EZ-AQ/EMS and Reflex Maxibor® II have integrated non-rechargeable batteries. Battery replacement has to be performed by Reflex personnel. A complete service of the instrument is performed at the same time. Contact Reflex for assistance.

Major reparations

In the need of major reparations, for example if an instrument has been dropped and damaged, please contact Reflex for assistance.

Support/Service Centres

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