On target for Customer satisfaction

Product development

Reflex is already well known for providing accurate and reliable surveying instruments of high quality. We persist in investing in development of new generation products that serve the needs of our customers. We have also put a new focus on the time between product releases, which we are determined to decrease drastically.

Customer services

In the past, Reflex service has been criticised. Not so much for the quality of service, but more related to the sometimes unacceptable turn-around time. Reflex is now committed to providing excellent customer service. Our highly dedicated people have started to establish a total quality organisation, which already is able to boast the shortest delivery times in the industry. The success of Reflex is due to its experienced team, which is committed to excellence at every stage of the supply chain including: R&D; manufacturing; sales; dispatch; repair; training and customer support.

Expansion scheme

Reflex is in the expansion scheme in all major geographical markets, and we are developing into new market segments. We are working actively to maintain and expand our leading role in the borehole surveying industry, by providing high quality products and excellent customer care.